Privacy Policy

Last updated: May 2026

At Infinite Pest-Clean Solutions SMC Ltd ("IPCS"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website or services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, email address, phone number, and physical address when you request a quote or an inspection.
• Service Data: Details about your property, pest issues, and service history to provide effective solutions.
• Usage Data: Information automatically collected when you access our website, such as IP addresses, browser types, and usage patterns.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Provide, operate, and maintain our pest control and cleaning services.
• Communicate with you, including sending service updates, invoices, and scheduling details.
• Improve our services and website user experience.
• Comply with regulatory requirements from KCCA, Ministry of Health, and other authorities.

3. Disclosure of Your Information

We do not share your personal data with third parties for marketing purposes. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us, such as email delivery and customer service, bound by strict confidentiality agreements.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: